❓ Frequently Asked Questions
1. What after-sales services and maintenance are available?
We provide a 12-month trouble-free warranty to ensure normal operation and reduce maintenance costs. Our support includes video technical assistance and the establishment of problem files. For minor issues, solutions are provided immediately, while complex problems are resolved by technicians within 2 working days.
2. What is the typical delivery time for the printer?
Standard delivery is arranged within 7 working days after receiving the deposit.
3. How is the product shipped and is it safe?
Products are packed in sturdy wooden boxes. Shipping is arranged via sea or international express (DHL, FedEx, TNT, UPS). We purchase insurance for every order to guarantee safety during sea or air transit.
4. Can I test the printer before purchasing?
Yes, customers are welcome to provide samples for testing prints to verify the quality and compatibility with their specific needs.
5. What operating systems are compatible with this model?
The T602+H650 model currently supports Windowsxp64 and utilizes a USB 2.0 interface for reliable data transmission.
6. What is the daily production capacity?
This high-efficiency system has a production capacity of up to 300 units per day, making it ideal for high-volume cloth printing requirements.
Colvanta Print
