Q: What is the product quality guarantee and after-sale service?
A: We provide a 1-year warranty following international standards. We offer 24-hour online support and can dispatch engineers for overseas service under supervision if required.
Q: Can we visit your factory for an on-the-spot inspection?
A: We warmly welcome both new and regular clients to visit our facilities. We also participate in expositions where we can arrange face-to-face meetings.
Q: Is the offered price negotiable?
A: Yes, we offer reasonable pricing for every client. The final price can be adjusted based on the specific purchasing volume and requirements.
Q: How do you ensure the quality of the machines?
A: We utilize an intelligent manufacturing system. Each machine undergoes rigorous testing before leaving the factory. We provide test videos and photos to clients prior to delivery.
Q: Are you a manufacturer or a trading company?
A: We are a professional manufacturer with our own international trade department. This allows us to directly understand customer needs and provide factory-direct pricing.
Q: What additional services do you provide?
A: We offer consultation throughout the sales process, project design, equipment debugging, long-distance shipping management, and technical training for operations.