Frequently Asked Questions
What are the main products available?
We mainly deal in wood printers, digital printers, UV printers, DTG printers, direct-injection machines, sublimation inks, sublimation paper, heat transfer films, and transfer films.
How is technical support handled for problems?
Our professional after-sales team provides solutions through detailed text, photos, and video instructions. If necessary, on-site services can also be provided.
Do you support product customization?
Yes, we fully support OEM and ODM customization services to meet specific requirements.
Is sample testing available?
You are welcome to send samples for testing. We provide high-quality print samples and demonstration videos to ensure the results meet your needs.
What are the accepted payment methods?
Accepted payment methods include Paypal, T/T, and credit card transaction guarantees.
What is the warranty policy for the machines?
The machine warranty is 12 months. During this period, we provide 24-hour online after-sales support and technical assistance.