How can I get an accurate quote?
Please provide as detailed information as possible regarding your requirements to ensure a quick and precise quotation.
What is the expected delivery time?
Generally, delivery takes about 5-15 working days after the full payment or deposit has been received.
How do you handle Quality Control (QC)?
We maintain a professional QC team and perform 100% testing on all machines before delivery to ensure optimal performance.
What support is available for technical problems?
Providing a detailed description, photos, or videos of the issue will help our technicians analyze the problem and provide an effective solution promptly.
What are the accepted payment terms?
We accept various payment methods including L/C, T/T, D/P, D/A, PayPal, and Western Union.
What is the warranty policy for the machine?
We offer a one-year warranty for our machines (excluding the print head). During this period, free replacement parts are provided for any manufacturing defects.