Frequently Asked Questions
What details are required for a quotation?
Please provide the material, size, shape, color, quantity, and surface finishing requirements.
What is the typical lead time?
Usually, it takes 3-5 working days after the payment is confirmed.
Which file formats are accepted for printing?
We accept AI, PDF, CDR, and high-resolution JPG (over 300 DPI) files.
Can I request samples before placing an order?
Yes, free stock samples are available for quality verification.
What are the available shipping methods?
Shipping can be arranged via sea, air, or international express (typically 3-5 days).
What are your payment terms?
We accept T/T, PayPal, and Western Union. Typically a 50% deposit is required, with the balance paid before shipment.