What is the warranty period for this UV printer?
We provide a 12-month trouble-free warranty to ensure normal operation and reduce maintenance costs for our customers.
How do you handle after-sales maintenance and technical issues?
Technical support is available 24 hours via online messaging or email. Minor issues are handled immediately, while complex problems are forwarded to our technicians for a solution within 2 working days.
What is the estimated delivery time after payment?
Orders are typically processed and ready for dispatch within 7 working days after receiving the deposit.
What shipping methods are available and are they safe?
We arrange shipping via sea or international express (DHL, FedEx, TNT, UPS). To ensure safety, we purchase insurance as a guarantee for your order.
What ink type and colors does this machine use?
The machine uses professional UV Ink and supports a multi-color system including CMYK LC + White + Varnish for high-quality printing.
Can I test samples before making a final decision?
Yes, customers are welcome to provide or take samples for testing print quality on our printers to ensure it meets your specific requirements.